Working with the New Hyper-Connected Consumer

When:  Nov 21, 2022 from 09:00:00 AM to 12:00:00 PM (ET)
Working with the New Hyper-Connected Consumer
Member Price: $10
Instructor: Craig Grant

**Please note this class will take place in-person at ORRA. Masks are encouraged to protect the safety of our members and staff**

With the ubiquity of the Internet, Social Media, and mobile, you are now dealing with a consumer who has access to everything at any time, adept at doing their own research (sometimes to the point of being over-prepared &/or overwhelmed), has very little patience or loyalty compared to the customers of the past. In other words, they are the Hyper-Connected Consumer. In this session, we will explore what is causing these changes and more importantly provide you with proven techniques on how to set yourself up for success and meet their expectations going forward.

In this session, you will learn how to…..
  • Relate what are the major changes in today’s consumers’ behaviors and expectations compared to consumers of the past.
  • Identify what factors are causing the changes in today’s consumers’ behaviors and expectations.
  • Identify the best solutions to ensure you are meeting today’s consumers’ expectations and needs.

ATTENDANCE POLICY
1. FREC requires that licensees attend 90% of instructional class time. Physical presence is required
2. CE credit will not be awarded to students who miss more than 15 minutes of instructional time. Please allow adequate commute time. No exceptions.
3. All students MUST sign-in and out to receive CE credit.
4. Electronic note-taking is permitted on silent devices, only. Cell phone use is permitted during designated breaks.


Special Disabilities: Accommodated with advance notice.


CANCELLATION/NO-SHOWS
Cancellations not received within two (2) business day prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.

Location

1330 Lee Rd
Orlando, FL 32810