Location: In-person at the Orlando Regional REALTOR Association, 5421 Diplomat Circle, Orlando FL 32810
Member Pricing: $25 | Non-Members: $35 |
Elevate your reputation and grow lasting relationships with clients, colleagues, and business partners through the Gold Key Core Class - Excellence in Professionalism course. Designed to help you stand out as a trusted real estate professional, this class equips you with the skills and strategies needed to deliver exceptional service and build a strong, referral-based network.
By the end of the course, you'll gain practical tools to enhance your professionalism and earn the Gold Key Certification—a designation that reflects your commitment to excellence and positions you as the go-to expert in your community. Don’t miss this opportunity to take your business and your reputation to the next level.
Complete this course along with one of the four Specialty classes to earn the Gold Key Certification (GKC): Excellence in Professionalism—a mark of distinction in customer service and professionalism.
Learn why professionalism is critical for your success and much more...
• Understand what the consumer survey says about REALTORS® and their quality of service and professionalism.
• Discover 5 ways to assess your customer service.
• Learn how training and accountability increase professionalism.
• Meet or exceed your buyer and seller expectations.
• Know what it takes to set yourself apart from other agents.
• Deal with difficult customers without losing the deal.
• Adapt in order to meet the standards of buyers and sellers.
• Redefine your skills to understand the current disclosure issues.
• Know how risk management increases professionalism.
• Evaluate circumstances that motivate customers to buy and sell.
• Establish standards to aid you in providing professional services throughout the transaction, from start to finish.
**The Excellence in Professionalism - Gold Key Certification is not affiliated with or endorsed by the National Association of REALTORS®**
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