Body Talk: Understanding Body Language for Sales & Safety

When:  Sep 10, 2019 from 08:30:00 AM to 11:30:00 AM (ET)
Body Talk: Understanding Body Language for Sales and Safety
ORRA Member Pricing: $10
Instructor: Andy Tolbert

Why you want to attend:
Understand all the signs that a buyer or seller might give off to show how interested they are in the sales transaction. Learn how to tell when your customer is ready to sign or when you've lost them and need to back-pedal to get them back on track. 

Also gain an understanding of how to read the signs that someone is planning a physical attach. 

What you'll learn:
• What are the different types of communicators and how can we work with each?
• How to “read” our customer to see if they’re really ready to buy or not.
• “The Handshake…” 8 different styles and what they mean about the person?
• Read the dynamics between the buyers
• Body language reading: eyes, gestures, expressions, body posture and more.
• Recognizing and following your “gut” feeling.
• What body language messages are YOU sending?
• 22 different categories of “pre-attack indicators” and a demonstration of each
• Analyzing video footage to see how many indicators you can now spot.



ATTENDANCE POLICY
1. CE credit will not be awarded if arrival and check-in are not complete by 8:45 a.m. No exceptions. Please allow adequate commute time. 
2. Check in with ORRA staff and sign morning and afternoon attendance sheets.
3. FREC requires a licensee attend 90% of each of the classroom hours. Physical attendance is required for the duration of class. 
4. Electronic note-taking is permitted on silent devices, only. Cell phone use is permitted during designated breaks.  

Special Needs: Accommodated with advance notice.

CANCELLATION/NO-SHOWS
Cancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org. 
More information

Location

1330 Lee Road
Orlando, FL 32810