Maximizing Technology for Optimal Customer Service

When:  Mar 5, 2019 from 2:30 PM to 4:30 PM (ET)
Maximizing Technology for Optimal Customer Service
ORRA Member Pricing: $10
Instructor: Craig Grant

The role of technology & customer service are very similar, meeting a need by being quicker, faster & more efficient, but yet the two often don’t go together in the real estate industry. Learn how to use very cost efficient (sometimes free) technology tools, devices, software, apps and more to get that WOW factor and take your customer service to that next level, increase your closing & re-hire rates and more.

Direct Learning Objectives
• Understand how to use technology tools to replicate manual process to make you more efficient in your daily duties.
• Identify the technology tools, devices, software, apps and more that will help solve your personal business challenges
• Understand the increasing role of cloud computing and how it is changing the business landscape of customer service.


Special Disabilities: Accommodated with advance notice.

CANCELLATION/NO-SHOWS
Cancellations not received within two (2) days prior to class start time will result in the forfeiture of the registration fee. Cancellations can be made through ORRA’s Professional Development Department at 407.513.7268 or email at education@orlandorealtors.org.

Location

1330 Lee Road
Orlando, FL 32810